To learn how to open the main application window, see this article. To enable the Advanced Disinfection technology: Kaspersky Basic, Standard, Plus, Premium.See instructions in Online Help for your Kaspersky application: Starts the system without the malicious code.

Runs a scan of startup objects and removes the malicious code.

Blocks the creation of new executable files.

Blocks the creation of new files in startup folders.

Blocks any startup-related changes to the System Registry.

Blocks the launch of any new processes in the system.

If such malicious code is detected, the Advanced Disinfection technology does the following: This feature fights against malicious programs that are running on the computer and preventing anti-virus software from removing them. Kaspersky applications use the Advanced Disinfection technology for eliminating active infections. If the issue persists, contact Kaspersky customer service. If the one of the solutions above helped, after successful installation of a Kaspersky application run a full virus scan.

Delete the remaining files of earlier versions of the application.

Uninstall an incompatible antivirus solution and try installing a Kaspersky application once again.

There are files of earlier Kaspersky application versions remaining on your computer.

Another antivirus solution is installed on your computer.

Your computer is currently infected with malware which prevents the installation.

Your computer may be infected by viruses.

Active infection: Failed to install a Kaspersky application.

Nothing happens when you run the installer. The following errors may occur during installation of a Kaspersky application:

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